Document Type
Article
Publication Date
7-7-2025
Abstract
Our objective was to validate a 5-item compassion measurement tool as a reliable measure of patient assessments of clinician compassion in the pediatric outpatient setting. We completed a cross-sectional study in a U.S. academic healthcare system consisting of six pediatric clinics between February and September 2023. We adapted the original 5-item tool to elicit responses regarding the pediatric patient. The measure was disseminated with the Clinician and Group Consumer Assessment of Healthcare Providers and System (CG-CAHPS) survey. We included patients aged < 18 years old who had an outpatient clinic visit and had a parent complete the CG-CAHPS survey. Validity testing of the 5-item tool was performed using confirmatory factor analysis. Internal reliability was tested using Cronbach's α, and convergent validity with overall provider rating questions from the CG-CAHPS survey was evaluated using Spearman correlation. We analyzed 640 responses. The median (interquartile range) patient age was 8 (3-13) years, and 47% of patients were female. Sixty-one percent of patients were White/Caucasian and 25% were Black/African American. Confirmatory factor analyses found a good fit. The compassion measure demonstrated good internal consistency (α = 0.97) and convergent validity with overall provider rating (rs = 0.63 (95% confidence interval 0.56-0.70)) but reflected a patient experience domain distinctly different from what is currently captured in CG-CAHPS surveys. Our results suggest that the 5-item compassion measure is a valid tool that can reliably and distinctly measure patient assessments of clinician compassion in the pediatric outpatient setting.
Publication Title
Journal of Investigative medicine
PubMed ID
40622008
Recommended Citation
Lin, Eena S; Seabury, Alexandra; Mikaeili, Mohammadsadegh; Bosire, Joshua; Mazzarelli, Anthony; Roberts, Michael B.; Trzeciak, Stephen; Roberts, Brian W; and Ahmed, Rafat, "Validation of a 5-item tool to measure parent assessment of clinician compassion during pediatric visits." (2025). PCOM Scholarly Works. 2326.
https://digitalcommons.pcom.edu/scholarly_papers/2326
DOI: https://doi.org/10.1177/10815589251359684
Comments
This article was published in Journal of Investigative Medicine.
The published version is available at http://dx.doi.org/10.1177/10815589251359684.
Copyright © 2025 American Federation for Medical Research. CC BY-NC-ND 4.0.