From telephone to office: Intake attendance as a function of appointment delay

Document Type

Article

Publication Date

2002

Abstract

In the present study, 116 clients calling an outpatient cocaine treatment clinic were randomly assigned to intake appointments scheduled either the same day, 1 day, 3 days, or 7 days later. Significantly more subjects scheduled 1 day later attended their intake appointments (72%), compared to those scheduled 3 days (41%) or 7 days (38%) later. Odds ratios indicate that subjects offered intake appointments approximately 24 h following their initial contact are more than four times as likely to attend their intakes as those scheduled later. This accelerated intake procedure allows clinics to reach more patients in need of services. © 2001 Elsevier Science Ltd. All rights reserved.

Publication Title

Addictive Behaviors

Volume

27

Issue

1

First Page

131

Last Page

137

Comments

This article was published in Addictive Behaviors, Volume 27, Issue 1.

The published version is available at http://dx.doi.org/10.1016/S0306-4603(01)00172-1 .

Copyright © 2002 Elsevier.

This document is currently not available here.

COinS