Date of Submission

2005

Degree Type

Dissertation

Degree Name

Doctor of Psychology (PsyD)

Department

Psychology

Department Chair

Robert A. DiTomasso, Ph.D., ABPP

First Advisor

Matthew Schure, Ph.D., Chairperson

Second Advisor

Stephanie Felgoise, Ph.D.

Third Advisor

Carol Schober Psy.D.

Abstract

This study examined how the variables of anger and social problem-solving style affect the dimensions of burnout in a sample of 99 mental health workers. To assess these constructs, the State-Trait Anger Scale-2, and the Social Problem Solving Inventory-Revised were utilized. The Maslach Burnout Inventory for Human Services Staff was used to measure job burnout. Emotional Exhaustion, Depersonalization, and a decrease in the sense of Personal Accomplishment are the core dimensions of burnout on this measure. Emotional Exhaustion and Depersonalization correlated significantly with State Anger, Trait Anger, and Negative Problem Orientation. Significant inverse correlations were demonstrated for State Anger, Trait Anger, Negative Problem Orientation, and the burnout component of Personal Accomplishment. Hierarchical multiple regression indicated that Trait Anger predicted a significant amount of the variance in Emotional Exhaustion and Depersonalization. Positive Problem Orientation also accounted for a significant amount of the variance in Depersonalization. Negative Problem Orientation was predictive of Emotional Exhaustion, Depersonalization, and Personal Accomplishment. State Anger and Rational Problem-Solving Style also explained a significant amount of variance in Personal Accomplishment.

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